You’ve received an email annoucement from your property manager, now what? The vast majority of announcements are informational. The announcement details are contained in the email and no further action is required. In the case on an announcement that includes an attachment, however, you’ll need to log in to your Easyworkorder portal and view the […]
Category: For Tenants/Occupants
A category of articles for tenants/occupants
How to Reserve a Resource
Welcome to the support page tutorial on How to Reserve Resources. Your building may offer various resources that tenants can reserve, such as conference rooms, loading docks, and freight elevators. To make it easy for tenants to reserve these resources, we have developed a Reservable Resource module that is available in your tenant portal. To […]
Add Easyworkorder Bookmark to your Phone’s Desktop
Creating a bookmark on your phone is very useful and also very easy. These instructions will show you how to set one up on an iPhone. To set one up on an Android, do a search for how to do so. It will be very similar to these instructions. First, launch Safari and type app.easyworkorder.com into […]
New Occupant Overview Tutorial
Welcome to Easyworkorder, your portal for managing your support requests. This is a Self-paced Overview Tutorial that includes how-to write-ups and videos to help get you started using and navigating the application. Don’t worry, Easyworkorder is really easy and intuitive to use. You’ll get the hang of it in no time. Table of contents: Logging-in […]
Logging In
To login, head over to easyworkorder.com Once you’re on the easyworkorder home page, hover your cursor over the Customer Sign-in menu option, and click on Version 2 from the submenu. You should now be on the easyworkorder login page. Once there, enter your user name and password (you should have received them in a welcome email — check […]
Common Elements
There are a few common elements on every screen: The Menu icon Clicking it slides out a menu with various menu options inside of it. You’ll access the menu to perform other things available in Easyworkorder. The User Profile icon Clicking it slides out the area you use to change your profile: add a picture, […]
Navigating the Occupant Desktop
Overview Your Desktop is split into two sections: On the left are Queues, containing four categories: New (these are requests you’ve submitted that have not been assigned yet) Replies (these are requests that require your response) In Progress (these are open requests that are still unfinished) Closed (these are requests that have been completed to […]
Submitting a New Work Order
Submitting requests, otherwise known as, work orders, for issues related to your office, suite, dwelling or location is common place. Easyworkorder provides a portal through which you can report issues directly to your management or maintenance groups. Within your portal you’ll be able to: Submit new requests (or work orders) View and update existing requests […]
Updating an Existing Work Order
In this post, we’ll show you how to update an existing request (or work order) that you submitted, or was submitted on your behalf. Anytime you want to communicate with your management or maintenance group regarding requests you’ve submitted you’ll want to do so through the work order you already have open. You may have […]
Changing my User Name
Changing your user name is quite simple, and you’ll need to be logged in to be able to do so. If you haven’t already done so, log in now. Once you’re logged in and at your main desktop, click on the wrench & screwdriver icon in the top right corner of your screen. Your User […]