Accepting a Work Order

Easyworkorder provides two ways to accept work orders:

1. Bulk, accepting one or more at a time from the desktop
2. Individual, from within a specific work order

Note: Only New work orders can be accepted.

Accepting an individual work order

1. Select the New category of work order from the left side category list of work orders
2. Locate a work oder that you want to accept and click on the work order number 
3. From within the work order, locate the Accept button on the top toolbar and click it
4. The work order has just been accepted by you and a note has been written into the work order that you accepted it, with a date and time stamp.

Pro Tip: Easyworkorder tracks three key metrics that calculates management responsiveness: time from request submission to acceptance, time from acceptance to close, and time from submission to close. Accepting a work order as soon as possible can improve a key performance metric which can then be used in promoting management responsive to tenants.