Adding Another User for an Occupant

Occupants can have multiple people setup and they all can have access to the work orders for that company. Setting them up is quick and easy. Note that you must have administrative rights to be able to do so. There are two requirements: All required fields, denoted by a red asterisk, must filled in Emails […]

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Reservable Resource Types

In Easyworkorder you can setup any type of reservable resource: a freight elevator, loading dock, conference room, almost anything. Before doing so, you need to ensure that those “types” are available. Easyworkorder comes pre-setup with four reservable resource types. Use them if you want. Change them, as well. Watch the following How-to video, below, to […]

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Work Order Notifications

In Easyworkorder work order notifications are an essential aspect of communication. Your team needs to stay abreast of all that goes on with your properties. Watch the following How-to video, below, to see how to set them and change them.

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Scheduling Recurring Work Orders

In Easyworkorder you can create recurring work orders for buildings. We call this Building Preventative Maintenance. They’re different from Equipment PM, in that they’re work specific to buildings and are for things like annual window washing, or power washing the front entrance to a building, or restriping your parking lot. Watch the following How-to video, […]

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Setting up SLA Policies

Service Level Agreement (SLA) Policies are the urgencies used in work orders. They establish the due dates and times when issues are submitted. There are four urgency levels in Easyworkorder: Low Medium High Urgent When work orders are created, users select what the urgency level of the request is. For example, a broken window in […]

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Setting up Buildings & Occupants

Buildings are the base entities that all work orders flow in to Easyworkorder for. Whether requests are for interior or exterior common areas, specific occupants, or for equipment, a building must be setup first. Depending on the version of Easyworkorder that you’ve signed up for, you can add commercial buildings, residential buildings, or a mix […]

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