In Easyworkorder you can setup any type of reservable resource: a freight elevator, loading dock, conference room, almost anything. Before doing so, you need to ensure that those “types” are available. Easyworkorder comes pre-setup with four reservable resource types. Use them if you want. Change them, as well. Watch the following How-to video, below, to […]
Category: Administrative Setup
Learn about setting up Easyworkorder, adding buildings, users and vendors, and other features.
Setting up Problem Types
Problem Types are integral to every work order. They represent the categories of work for all requests that come into the system. You can customize them to be anything that you want. For example, you can have a generic problem type called, HVAC, for tenants to use when they have issues with their suites being […]
Setting up SLA Policies
Service Level Agreement (SLA) Policies are the urgencies used in work orders. They establish the due dates and times when issues are submitted. There are four urgency levels in Easyworkorder: Low Medium High Urgent When work orders are created, users select what the urgency level of the request is. For example, a broken window in […]
Setting up Buildings & Occupants
Buildings are the base entities that all work orders flow in to Easyworkorder for. Whether requests are for interior or exterior common areas, specific occupants, or for equipment, a building must be setup first. Depending on the version of Easyworkorder that you’ve signed up for, you can add commercial buildings, residential buildings, or a mix […]
Setting up Employees
Employees are another integral group within your setup. Once they are setup your staff can begin responding to and resolving maintenance requests. Adding employees in Easyworkorder is simple and straight forward. Part of the setup includes establishing which buildings they have access to and which problem types they should work on, as well. This last […]
Setting up Equipment
Adding Equipment
Setting up Vendors
Vendors can be an important part of your business. Some companies have in-house staff that handles almost all of the maintenance for their properties. Others do not. To the extent that you send work to vendors, Easyworkorder makes it easy and efficient to do so from within a work order. In order to send work […]